Difference between revisions of "NNBC Contacts"

Revision as of 13:07, 31 May 2012

Background

The NNBC Contact data is a table of data that is sourced from an database file held locally at the IBID offices. Therefore no changes are to be made to the data directly in the NBBB suite of applications. Changes should be made locally and then the CSV file exported and uploaded to the NBBB system.

The contact data is used in the NBBB Call Centre operator system to show telephone numbers and other relevant contact details on the screen while an operator is dealing with an enquiry.

The main source of burn service data is the NNBC Trust Sites data and the contact details are linked to the organisation via the 5 character Organisation Code. Please enter the the 5 character organisation code in the contacts database to ensure that telephone numbers & other contact details are shown on screen.

Overview

This module of the NBBB Call Centre app is designed to allow the import of a CSV data file containing the NNBC Contact data. The original data is from a (Viewpoint) database held on the servers of the National Burn Injury Database.

You must be logged in as an administrator or super administrator to perform this function.

Importing a new CSV File

When a new CSV file is exported from the central database (currently in Viewpoint):

1. Click Import CSV
2. Locate the file and click Open
3. The data file will be read and progress can be seen in the lower left.
4. Once the data has been read, you will be prompted to save to the database.