Registering an IBID System

From EHS Help
Jump to: navigation, search
AquilaCRS icon.png

This is the AquilaCRS product home page


Register

All IBID systems need to be registered to enable the correct functionality of the software.

Your services' Unit ID can be obtained from the IBID administration team.

If your IBID system isn't registered you will see one of these screens when you log in to your software:

Ibid register admin.png

or

Ibid register user.png

Enter your Unit ID into the field and press register.


Troubleshooting

Missing Registration URL

In some cases, the URL of the registration server is not pre-filled & you will receive a message to that effect.

If that happens press the Connection link to show the URL field, as shown.

[File:Ibid register user no url.png]

And enter, or copy and paste, the current National Database Replication URL from the Application URLs section on the Aquila Software Status page.

Then re-try to registration.

Connection Timed Out: 10060

If you get the above networking error, the likely problem is that the URL of the registration systems is blocked within your trust.

Please contact your IT department, and ask them to unblock all the URLs listed on the Application URLs section on the Aquila Software Status page & then re-try the Registration.