Evolution Healthcare Systems
iBID Help

Sys Admin: Server installation/upgrade

This guide explains how to install or upgrade iBID app-server.

Before you start

For upgrades, do not uninstall the existing AquilaServer & all users need to be logged out before upgrading. Read through all steps first.

Need download login details?
If you do not have the download login details, please contact us via the helpdesk request form.

Steps

  1. Download the setup file
    Download `AquilaServer vN.N New Install` or `AquilaServer vN.N Upgrade` as appropriate from www.evolutionhealthcaresystems.co.uk/downloads (login required).
  2. Backup
    Ensure you have backed up the database before commencing
  3. Users logged out
    Ensure all users are logged out, and then temporarily close the TCP port in your firewall to keep users from logging into the system, usually this is port 8099.
  4. Run the setup/upgrade
    Run the setup/upgrade file you downloaded. Do not use older, previously downloaded setup files, as these may be out of date.
  5. Enter the database connection details
    Enter the server name, database name. Enter either the SQL login credentials or use domain authentication.
  6. Upgrade only: Database Upgrade
    When the files have been replaced, the database upgrade starts. This usually takes 5-10 minutes. If there are any issues with the database upgrade, they will appear on screen. If there are any issues, do not proceed with the installation and contact us with the problem details.
  7. Upgrade only: Data Recalculation
    On a major upgrade, after the database upgrade the analysis data will be recalculated. This will take some time, depending on the amount of data, hardware specs, etc. Note that the system is available whilst the calculations are running, but it will affect system performance. The choice to make the application available to users at this point, is at the discretion of local IT
  8. Re-open the Port
    After the Installation re-open port 8099 on the server firewall if you closed it initially. This may be done during the data recalculation at your discretion
Backup the Database
Backup the IBID database to provide fall-back in the event of a failure.
Rollback
In the event of a problem during the server upgrade, follow these steps to rollback your installation
Older versions
Installations for older versions of the server are readily available, should a major roll-back be required. Please contact us to obtain.
Need more help?
If you have any further issues, please contact support using the helpdesk request form.
Server Config
More information on server configuration settings.

Contact support

Last updated: June 2026