Difference between revisions of "If something goes wrong"

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(Bug Reporting)
(Bug Reporting)
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A Send Assistant box will appear.
 
A Send Assistant box will appear.
  
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[[File:SendBugReport.jpg]]
  
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It is of most importance that your name and email address is included in the Send Assistant box so the issue can be responded to and resolved quickly.
  
 
When prompted to provide further details, please include information about what you were doing prior to the bug appearing, including screen and field names and buttons you pressed.
 
When prompted to provide further details, please include information about what you were doing prior to the bug appearing, including screen and field names and buttons you pressed.
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 +
  
 
Please '''do not include patient identifiable''' information.
 
Please '''do not include patient identifiable''' information.

Revision as of 12:55, 25 November 2014

AquilaCRS icon.png

This topic is for AquilaCRS


Bug Reporting

AquilaCRS/IBID has a bug reporting system built into it.

Bug report window.png

If you encounter a bug or other error, please choose to submit the error by pressing the Send Report button.

A Send Assistant box will appear.

SendBugReport.jpg

It is of most importance that your name and email address is included in the Send Assistant box so the issue can be responded to and resolved quickly.

When prompted to provide further details, please include information about what you were doing prior to the bug appearing, including screen and field names and buttons you pressed.


Please do not include patient identifiable information.



See also Getting support