Difference between revisions of "AquilaServer Upgrade Instructions"
From EHS Help
m |
(Page updated to reflect new release & new recovery procedures) |
||
| Line 1: | Line 1: | ||
{{ProductTopic|Technical (IT)|Instructions}} | {{ProductTopic|Technical (IT)|Instructions}} | ||
| − | == | + | ==Overview== |
| − | + | ||
* Any existing AquilaServer must be installed and working correctly. It should not be uninstalled. | * Any existing AquilaServer must be installed and working correctly. It should not be uninstalled. | ||
| Line 8: | Line 7: | ||
* Backup the IBID database to provide fall-back in the event of a failure. (Installations for older versions of the server are readily available, should a major roll-back be required). | * Backup the IBID database to provide fall-back in the event of a failure. (Installations for older versions of the server are readily available, should a major roll-back be required). | ||
* On the machine where AquilaServer is currently installed, run the file AquilaServer_N.N_upgrade_32-bit.exe | * On the machine where AquilaServer is currently installed, run the file AquilaServer_N.N_upgrade_32-bit.exe | ||
| + | * Upgrade each client as necessary | ||
| + | * See also [[Aquila Server Configuration]] | ||
| − | + | ==Installation== | |
| − | Download the AquilaServer upgrade from here: [https://www.evolutionhealthcaresystems.co.uk/downloads www.evolutionhealthcaresystems.co.uk/downloads] (login required) | + | * Download the AquilaServer upgrade from here: [https://www.evolutionhealthcaresystems.co.uk/downloads/#aquila-upgrade www.evolutionhealthcaresystems.co.uk/downloads] (login required) |
| − | + | * Run the upgrade app and check the introductory screens & ensure your system meets any new minimum system requirements if presented. | |
| − | + | * During the file replacement stage, the server will be unavailable to end users. | |
<!-- [[File:AqServerUpgrade 1.png]] --> | <!-- [[File:AqServerUpgrade 1.png]] --> | ||
| − | |||
<!-- [[File:AqServerUpgrade 2.png]] --> | <!-- [[File:AqServerUpgrade 2.png]] --> | ||
| − | |||
[[File:AqServerUpgrade 3.png]] | [[File:AqServerUpgrade 3.png]] | ||
| − | + | * AquilaServer is stopped, files are replaced and AquilaServer is restarted (2-3 minutes): | |
[[File:AqServerUpgrade 4.png]] | [[File:AqServerUpgrade 4.png]] | ||
| − | Database upgrade starts ( | + | * Database upgrade starts (5-10 minutes): |
[[File:AqServerUpgrade 5.png]] | [[File:AqServerUpgrade 5.png]] | ||
| − | + | * '''CAUTION''': If there are any issues with the database upgrade, they will appear here | |
| + | ** Do not proceed with the installation | ||
| + | ** Report any issues to the help desk immediately on 01964 503400 or see [[Getting support]] | ||
| − | + | == Analysis Recalculations == | |
| − | + | * If the Aquila Server upgrade is a major upgrade then following the database upgrade the internal calculated analysis data may be recalculated to reflect any changes in the formula. | |
| + | * These recalculations will take some time, depending on the amount of data, hardware specifications, etc. | ||
| + | * The system is available whilst these calculations are running, although users may perceive a slight performance hit. Depending on your available resources, you may prefer to wait until this has completed. | ||
| − | + | [[File:AqServerUpgrade 6.png]] | |
When the calculations are completed, the upgrade is complete. | When the calculations are completed, the upgrade is complete. | ||
| Line 46: | Line 49: | ||
In the event of a problem during the server upgrade, the roll-back process is as follows: | In the event of a problem during the server upgrade, the roll-back process is as follows: | ||
| − | + | 1) Contact EHS who will be able to supply files for the previous version of AquilaServer. | |
| − | + | 2) Use the [[Aquila Server Configuration]] tool to make a careful note of your settings. | |
| − | + | 3) Uninstall the AquilaServer product | |
| − | + | 4) Restore the database from the backup taken immediately before the upgrade process. | |
| − | + | 5) Install the previous version of AquilaServer as supplied, using the settings you noted in step 2. | |
| − | + | ||
| − | + | ||
| − | |||
| − | |||
| − | |||
==Support== | ==Support== | ||
See [[Getting support]] | See [[Getting support]] | ||
Revision as of 10:15, 22 May 2018
This is a Technical (IT) Instructions topic
Overview
- Any existing AquilaServer must be installed and working correctly. It should not be uninstalled.
- All users should ideally be off the system.
- Backup the IBID database to provide fall-back in the event of a failure. (Installations for older versions of the server are readily available, should a major roll-back be required).
- On the machine where AquilaServer is currently installed, run the file AquilaServer_N.N_upgrade_32-bit.exe
- Upgrade each client as necessary
- See also Aquila Server Configuration
Installation
- Download the AquilaServer upgrade from here: www.evolutionhealthcaresystems.co.uk/downloads (login required)
- Run the upgrade app and check the introductory screens & ensure your system meets any new minimum system requirements if presented.
- During the file replacement stage, the server will be unavailable to end users.
- AquilaServer is stopped, files are replaced and AquilaServer is restarted (2-3 minutes):
- Database upgrade starts (5-10 minutes):
- CAUTION: If there are any issues with the database upgrade, they will appear here
- Do not proceed with the installation
- Report any issues to the help desk immediately on 01964 503400 or see Getting support
Analysis Recalculations
- If the Aquila Server upgrade is a major upgrade then following the database upgrade the internal calculated analysis data may be recalculated to reflect any changes in the formula.
- These recalculations will take some time, depending on the amount of data, hardware specifications, etc.
- The system is available whilst these calculations are running, although users may perceive a slight performance hit. Depending on your available resources, you may prefer to wait until this has completed.
When the calculations are completed, the upgrade is complete.
Rollback
In the event of a problem during the server upgrade, the roll-back process is as follows:
1) Contact EHS who will be able to supply files for the previous version of AquilaServer. 2) Use the Aquila Server Configuration tool to make a careful note of your settings. 3) Uninstall the AquilaServer product 4) Restore the database from the backup taken immediately before the upgrade process. 5) Install the previous version of AquilaServer as supplied, using the settings you noted in step 2.
Support
See Getting support
