AquilaCRS FAQ
This topic is for iBID
This is a Technical (IT) Helpdesk topic
Contents
No ability to create or edit records
Symptom: When the IBID desktop software is automatically upgraded users cannot create or edit records. Query options are also unavailable.
Solution: An iBID admin user must grant permissions to users. In emergency cases the user can be given an admin user code to it themselves. See Managing_Users#User_Permissions.
Format of the data in the stream doesn't match the destination table format
Full error message: Format of the data in the stream doesn't match the destination table format. The TRAUMA_NETWORK_ID field isn't found. The RECORD_DATE_TIME field isn't found. (EDAException)
Cause: The user has not been upgraded and is still running a client v1.1 but their AquilaServer has been upgraded to v1.2.
Solution: The users' IBID software needs upgrading to v1.2.1. See How to make sure your software is up to date for details on how to achieve this.
Dates are not sorting correctly in Query Results
This is a known issue in v1.2.1. The problem has been identified and a fix will be issued as v1.2.2 in late August 2014.
Error store actLargeIBIDView
Cause: Known issue in v1.2.0
Solution: Upgrade to v1.2.1
Error store actToggleFitWidth
Cause: Known issue in v1.2.0
Solution: Upgrade to v1.2.1
Access Violation when tabbing through date fields
Cause: Known issue in v1.2.0
Solution: Upgrade to v1.2.1
